Residential customer reviews

page_image_customer_reviews

“We just wanted to say thanks to Charles and Mark who took down our huge poplar tree.
Despite being precariously situated between our house and garage and a telephone cable adding to the problem we had, they dealt with it with ease.
They left the site tidier than it was with both roofs and phone connection intact.
Thanks again to them, they are a credit to their trade and Swift Tree Surgery.”

Barrie and Liz
Congresbury, 2015

“I engaged Ben and his team to remove three conifers which were getting too big for my back garden and overhanging other people’s properties. After Ben’s initial visit to size up the work I didn’t feel the need to obtain a rival quote, and it’s clear I made the right decision. I couldn’t have been happier with the professionalism and efficiency with which the team took on the task. The biggest of the three trees looked a particularly daunting prospect to me, but was brought to the ground with apparent ease despite limited space, and the complication of nearby boundary fences. In just half a day everything had been taken away, leaving the garden tidier than when the team first arrived! Many thanks gentlemen, I’ll be recommending you to all my friends.”

Paul Barnes 2014

“Ben and his team have just completed the removal our 30 Meter Pine tree over the past couple of days. A perfect service, clean, fast, reliable and very cost effective. I would not use anyone else for any this type of work or indeed recommend anyone else. I have used 2 other companies previously – neither was as competent or professional as Ben.”

Steve Pickstock 2013

“I was very pleased with the quality of the work carried out by Ben and the crew, my hedges had been neglected for several years due to the difficulty I had reaching the top parts of the hedge, these caused no problems to Ben. In no time at all my hedges were looking very smart and all the cuttings were cleared. Thanks once again”

Brendan. in Nailsea 2009

“We had a couple of trees that needed cutting down as they were overwhelming our small garden. From the initial contact with Ben, the speedy professional friendly service was brilliant. Within a day Ben had come over to have a look and give us a quote. The quote was very good and we booked his services straight away. We did not have to wait long for a suitable day and the work was done quickly, efficiently, tidily and with a friendly professional attitude. Ben also very kindly recommended planting ideas and places to purchase a new smaller tree for our garden. I would have no reservations whatsoever in recommending Ben and his team. ”

Alexia – Nailsea 2012

“Ben was very professional and did an excellent job with our trees. We were really pleased with the quote (price) and the speedy service that we received. The two silver birches in our back garden were towering above the house and invading both ours and everybody elses gardens. One tree was removed and the other lopped to a very high standard. A palm tree was also removed from the front garden. The site was left clean and tidy and a very professional service was obtained. We would definitely recommend Ben and will certainly have him back next time.”

Jayne and Mark – Nailsea 2013

“We contacted 3 companies offering a tree surgeon service. Only Ben came back to us….very promptly to organise a meeting to solve our problem of single ‘gum tree’ needing an urgent ‘haircut’…his analysis, solution & price were all ‘spot on’. He arrived exactly as agreed 2 weeks later,completed the work [including site tidy up] excellently. I would recommend his services without reservation. Locally based companies like Ben thoroughly deserve success & support. Ben….many thanks…your professionalism is to be admired.”

Bob Stevenson 2012

“We just wanted to convey our thanks to you and to your team for the excellent job you have done for us in removing our huge poplar tree. What seemed a daunting challenge to us to take it down was handled brilliantly by you all and in fact you made it look easy. You were very considerate to our neighbour and very clean and tidy with your work – putting back fences etc. Thanks again and we have no hesitation recommending you to our friends.”

Oliver & Jacinta Coffman 2013

Commercial customer reviews

Labcaire Systems Ltd (Now Puricore International)

“In November 2009 Labcaire Systems Ltd used the services of Swift tree surgery. Right from the first contact via Swifts website, the service was very efficient. Within the 24 hours the site had been surveyed and we received a comprehensive quotation for the works.

For all companies Health and Safety is first priority before we can let contractors on site. Swift tree surgery supplied us with risk assessments and method statements on request, the risk assessments and method statement were easily understood and met all the requirements to ensure safety.

The team turned up on the right date and the right time, thus ensuring arrangements to move vehicles and warn neighbours was made easy. This was a complicated exercise as tree cutting effected ten separate neighbours, what helped was that Ben and his team were friendly but professional and all possible safe guards were put in place to protect the neighbours and Labcaire’s employees.

The site was left tidier than before the team started work, and the job was completed to Labcaire’s satisfaction. We would certainly use Swift tree surgery again and have no hesitation in recommending there services.”

Mark R Viney
Health and Safety Advisor/ Technical Development Engineer
Labcaire Sysytems Ltd. 2009